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Lift and escalator maintenance is the backboneof the industry but is facing difficult times in the downturn in the economy. Peter Leavers, of Lerch Bates, outlines some of the measures that can be undertaken to regain customer confidence |
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Nick Smale of Nickleby & Co. discusses how to avoid the pitfalls of benchmarking for Facilities Managers. |
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FM is oftenabout flexibility and adapting to quickly changing circumstances. Dean Judge, of Faceo FM, explains how to measure and improve your performance in customer service. |
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Increased productivity and cost cutting will be significant factors in this challenging economic climate. Richard Fisher, of Qube, explains how Facilities Management can be at the forefront of ensuring businesses sustain themselves in the trying times ahead. |
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Philippe Rossiter writes: 'Yes we can' thinking has come a long way since children’s television character Bob the Builder first came on the scene to introduce the principles of conflict resolution, co-operation and socialisation with his 'Can we fix it?' catchphrase. |
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New initiatives are targeting the big issue of rising power consumption in critical facilities. Mike West explains. |
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Purchasing the right office furniture is essential in creating the right environment to benefit a workforce's health and productivity. Phil Reynolds, of FIRA, explains some of the technical points to look for in your procurement. |
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Simon Forrester looks at how clients and suppliers can work together to deliver efficient and effective workplace interiors. |
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Whether you call it 'outside the box' or 'off the wall', some fresh thinking about established ideas often leads to new areas of opportunity. David Emanuel offers a different perspective on facilities management as it stands today. |
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In challenging economic times, facilities management within any organisation can be seen as an easy target for operational savings. But, argues Steven Proudfoot, current economic conditions also present opportunities for both in-house and outsourced FMs to show their value. |
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FM professionals are expected to demonstrate a range of competences, and often in a rapidly changing business environment. David Baldry of the University of Salford presents the case for continuing professional development (CPD) in this demanding sector. |
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Contract catering has come a long way in the last 20 years, writes Miles Quest. But concerns about the effectiveness of public procurement - and the drive for the cheapest price rather than the best value - still worry catering companies. |
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The role of the 21st century facilities manager is increasingly complex and challenging. FM training must keep up with the pace, argues Martin Pickard. |
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Harvey Laud of Nickleby provides an overview of the first maintenance industry forum - and its associated report - where service procurers and providers showed a willingness to work together to overcome entrenched behaviours that mire the industry in waste and mistrust. |
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Dean Judge of Faceo Facilities Management explains how you can succeed in a diverse multicultural market across international borders. |
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A year after the BSI's article introducing the standard for business continuity management, BS25999 parts 1 and 2, the standards are becoming established and firms are applying for certification. Mina Patria and Nicki Dennis take a follow-up look at the scheme and its importance. |
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PAS 126 is the new BSI standard for commercial and office moving - an initiative launched by the Commercial Moving Group (CMG). The British Association of Removers (BAR) explains how the standard will impact on removal and storage companies, and their customers. |
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Janette Gledhill of the Automatic Vending Association (AVA) reports on an industry that is not only looking to care for its customers and staff but also the planet. |
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Highlighting a lack of communication and information between building construction and maintenance, Michael Glass of Asbuilt states the case for good building documentation in providing a sustainable link between design, construction and operations. |
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Alun Watkins, Health, Safety & Environmental Consultant, explains the services offered by the Furniture Industry Research Association (FIRA), including its promotion of the Furniture Industry Sustainability Programme (FISP). |
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