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Contract catering companies are surviving well in this recession because they are taking an increasingly commercial approach to the provision of catering and facilities management. We interviewed Phil Hooper, Chairman of the British Hospitality Association’s Food and Service Management Forum, to find out more. |
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The British Association of Removers is committed to the highest levels of service. As part of its continuous improvement programme, the BAR pioneered the new moving standard PAS 126. So, what are the next steps? |
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Huw Hilditch-Roberts argues that now, more than ever, is the time for FMs to be thinking about investing in professional development. |
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Karen Waterlow outlines plans for new vocational qualifications that aim to meet the industry’s needs. |
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Trends evolve quickly in all areas of our lives - and not least in the FM marketplace. Dave Wilson argues that two new trends will fundamentally affect the industry. |
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Do you feel that you work hard, are important to your team, go beyond the call of duty and yet no one appreciates your contribution? Anna Lemmon of the Institute of Administrative Management (iam) explains how to help make people aware of your achievements and your value to them. |
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In today's markets, the issue of finding and keeping good people is a core challenge for FM. It is no longer enough to place an advert in Situations Vacant and hope for the best. Michael Hewlett offers some advice. |
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Rob Harris argues that space utilisation patterns are changing, probably for good. That means our approach to planning and measuring the workplace also needs to change. |
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It appears that, for once, there are only a few changes to workplace legislation set to come into force in 2008. However, Claire Fuller reports, that does not mean there isn't a lot for facilities managers to be concerning themselves with legally over the next 12 months. |
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The most ergonomic office chairs exceed the minimum criteria specified by safety regulations to contribute to the wellbeing and efficiency of the workforce. Levent Çaglar of FIRA International offers some advice and guidelines for making the optimum choice in office seating. |
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It is well documented that there is a developing skills gap in this sector, and one solution to the problem would be an influx of young talent comprised of recent university leavers. Nick Adams outlines the challenge. |
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Mike Packham of BWA goes over some ideas and issues that have been around for a while in FM, but are only now starting to have a meaningful impact on service delivery. |
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Richard Beamish looks forward to the coming year's agenda at Asset Skills, FM's sector skills council. |
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Steve Wood puts the case for well thought-through programmes that are fully in line with organisational strategy - and properly funded. |
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Peter Forshaw grapples with some basic questions about the industry, enquiring into the changes that have taken place and what the facilities manager requires in 2007 and beyond. |
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Liz Harris gives an overview of the Institute of Administrative Management's (IAM) Online ICT programmes - designed especially to help you. |
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Kelly Mansfield rounds up some of the key issues that are - or should be - on every facilities manager's agenda. |
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Asset Skills is the Sector Skills Council helping to raise productivity by driving up standards and skills in the FM sector. The organisation's initiatives include addressing employer input into qualifications and training as well as the challenges FM faces in the future. |
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FM has reached a stage in its development where some hard questions need to be asked. The process doesn't have to be threatening - it can be a means of stimulating motivation and action. Here we consider some key issues, for now and the future. |
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Advances are occurring daily in information and communication technologies, each with a wide range of business implications. The pressure is on facilities managers to keep up with the pace of change. Understanding the relationships between IT and FM is increasingly important. In FM today we see technology taking a bigger role in the ongoing support of services to people and the workplace. |
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